Privacy Policy

Last Updated: 26/01/2026

1. Introduction

Scrap My Car Portsmouth is a trading name of SJD Trading Ltd. which is owned and operated by Mr. Shaun Denyer. This Privacy Policy explains how the company (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website https://www.scrapmycarportsmouth.co.uk or contact us by phone, email, or through online forms.

We are the data controller for the purposes of UK data protection law. Our contact details are provided in section 10 below.

2. Information We Collect

Personal details: Name, phone number, email address, address/postcode.
Vehicle details: Registration number, make, model, condition.
Communications: Any messages or enquiries sent to us.
Technical data: IP address, browser type, device information, and pages visited (via cookies).

3. How We Collect Your Information

We collect information when you:

Submit a quote request or enquiry form on our website.
Contact us by phone, email, or in person.
Use our website (technical and usage data may be collected automatically).

4. How We Use Your Information

We use your personal data to:

Provide you with a scrap car valuation and arrange collection or drop-off.
Respond to your enquiries.
Contact you to discuss the quote you’ve requested, either by phone or email, if needed.
Comply with legal obligations such as DVLA paperwork and waste regulations.
Analyse how our website is used so we can improve performance, usability, and customer experience

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract: Processing is necessary to provide you with a quote and complete a transaction.
Legal obligation: Processing is required for us to comply with legal duties (e.g., DVLA and environmental regulations).
Legitimate interests: Processing for business administration, service improvement, and responding to enquiries.

6. How We Share Your Information

We will not sell your personal data. We may share it with:

Our employees and authorised contractors to fulfil your request.
Service providers such as IT, hosting, or payment processing companies.
DVLA and other regulatory bodies when legally required.

If we transfer personal data outside the UK, we will ensure appropriate safeguards are in place.

7. Data Retention

We will keep your personal information only as long as necessary for the purposes it was collected, including to satisfy legal, accounting, or reporting requirements. For most customer records, this is up to 6 years after your last interaction with us.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data when it is no longer needed or if you withdraw consent.
Object to processing based on legitimate interests.
Request restriction of processing.
Request a copy of your data in a portable format.
Lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.

9. Cookies

Our website uses cookies to improve user experience, analyse site usage, and help us deliver relevant services. You can control cookies through your browser settings.

10. Contact Us

For any questions about this Privacy Policy or your data, please contact:

Scrap My Car Portsmouth
Name: Mr Shaun Denyer
Phone: 0330 223 2953
Email: Send an email

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated date at the top.